Field Services

Dispatch services

ICT’s dispatch services provide desk-side support for your staff, in person, at your location. This one-to-one support will keep your team happy and your business running smoothly.

24 x 7 x 4 hour support

If you have an issue that can’t be resolved remotely we will send one of our field engineers to your site within four hours, around-the- clock, every day, 365 days a year.

Client and enterprise levels

However big your organisation is, we can support your IT infrastructure. We represent many major manufacturers and take expert care of their thousands of customers in Ireland.

Comprehensive Services

We manage everything from replacing faulty cables to patching firewalls and servicing business-critical networks.

Reduced Costs

Significantly cut field service costs, by an average of 10-15%, while still receiving great service.

Highly Qualified Techs

Leverage our nationwide network of smart hands with 24//7 service and a quick tounaround.

Affordable Field Services

One Source’s field services solution includes the following:

On-Site Troubleshooting & Smart Hands

  • Quickly dispatch a tech from anywhere in the country
  • Gain access to proven, highly-rated experts with hands-on experience
  • Handle technology upgrades, including installing nee VoIP systems or SD-WAN Networks

Site Surveys & Servide Implementation

  • Receive comprehensive surveys of your connectivity portfolio and telecom services
  • Streamline project planning with full inventory visibility
  • Easily scale service implementations to multiple locations

Structure Cabling & Repair Work

  • Schedule repair work for faulty or cur cables to improve uptime
  • Implement complex cabling projects seamlessly
  • Includes CAT5e/CAT6 pulls for VoIP, LAN Cabling, Extended demarcation wiring, coaxial cabling, and more